PRIVACY POLICY
Effective September, 2024
Lost Madrone Landscapes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website (the "Site") or engage with our services. By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information in order to provide and improve our services:
- Personal Information: This may include your name, email address, phone number, postal address, and other contact information you provide when filling out forms on our Site or when contacting us directly.
- Usage Data: We collect information about how you interact with the Site, including your IP address, browser type, device information, pages visited, and the time spent on each page.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity on our Site. Cookies help us improve user experience by remembering preferences and gathering web traffic information.
2. How We Use Your Information
We may use the information we collect from you for the following purposes:
- To respond to your inquiries or provide customer support.
- To process and fulfill service requests or contracts.
- To improve our Site and services.
- To send promotional emails or newsletters if you have opted in.
- To comply with legal obligations or protect our rights.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- With Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Site and conducting our business, provided they agree to keep your information confidential.
- For Legal Reasons: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring party as part of the business transaction.
4. Your Rights
You have certain rights regarding your personal information, including:
- Access: You may request access to the personal information we have collected about you.
- Correction: You have the right to request correction of inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
5. Security
We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
6. Cookies Policy
Cookies are small text files stored on your device when you visit our Site. We use cookies to:
- Understand and save your preferences for future visits.
- Analyze Site traffic and usage patterns.
You may choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of the Site.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the effective date of the updated policy. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the form on our home page.